Archive for January, 2008

do i look like a Jeff, or what?

Tuesday, January 8th, 2008

i lived in an old “character” building once, crown moldings, electric fireplace, hardwood floors, perpetually broken toilet—you know the type. a young guy moved in across the hall. i ran into him at the mail boxes. i introduced myself as davidicus, we had a short conversation, then he left. he shouted farewell over his shoulder, […]

email and experience design

Wednesday, January 2nd, 2008

Verizon’s email interaction stinks i’ve noticed most companies’ email experience leaves a lot to be desired, but Verizon is what, a 125 billion dollar company? my first observation is that marketing companies and departments need to pay more attention to the less sexy communication avenues like text email. mistakes like the one above shouldn’t happen. […]